Telkomsel's By.U Launches SaaS Platform with Circles.Life
Analysis based on 9 articles · First reported Feb 26, 2026 · Last updated Feb 26, 2026
The launch of the new SaaS platform by Telkomsel===By.U and Telkomsel, in partnership with Circles.Life, is expected to enhance operational efficiency and innovation within the telecommunications sector. This modernization effort could set a precedent for other Tier-1 telcos globally, potentially increasing demand for similar SaaS solutions.
Telkomsel===By.U, a brand of Telkomsel, has launched a new vertical Software-as-a-Service (SaaS) platform, developed in partnership with Circles.Life. This platform is designed to support large-scale digital transformation for telecommunications brands operating in complex, legacy environments. The deployment represents a significant milestone in Telkomsel===By.U's evolution and Telkomsel's broader digital transformation journey, marking one of the most complex modernization programs undertaken by a Tier-1 telecommunications operator. By adopting Circles.Life' cloud-native vertical SaaS solution, Telkomsel and Circles.Life successfully modernized critical digital capabilities while ensuring service continuity. The transformation consolidated multiple legacy BSS, orchestration, and digital experience systems into a unified, configurable, cloud-native platform, aiming for rapid innovation, operational resilience, and long-term scalability. This brownfield transformation was executed in a live environment, serving millions of active users in Indonesia.
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