Razorpay Launches AI Agent Studio with Anthropic
Analysis based on 8 articles · First reported Mar 12, 2026 · Last updated Mar 13, 2026
The launch of Razorpay's AI-powered Agent Studio and Agentic Experience Platform is expected to significantly impact the fintech and e-commerce sectors in India by automating payment operations and enhancing business efficiency. This innovation could drive increased adoption of AI in financial infrastructure, potentially boosting the market sentiment for companies like Razorpay and Anthropic.
Razorpay, an Indian omnichannel payments and banking platform, launched the world's first Agent Studio and Agentic Experience Platform at its FTX 2026 event. Built using Anthropic's Claude Agent SDK, these platforms aim to embed artificial intelligence into digital commerce and payment operations, simplifying how businesses onboard, integrate payments, and manage financial workflows. The Agent Studio functions as a B2B marketplace for AI agents designed to automate tasks such as recovering abandoned carts, responding to payment disputes, managing failed subscriptions, and forecasting cash flows. It integrates with various platforms including Shopify, Shiprocket, Meta Platforms===WhatsApp, ElevenLabs, Salesforce===Slack, Tally, Sarvam, and Intuit===QuickBooks. The Agentic Experience Platform uses conversational AI for faster onboarding, automated reconciliation, and simplified payment integrations. Harshil Mathur, Razorpay's CEO, highlighted the shift towards intelligence that can act, while Irina Ghose of Anthropic India emphasized the practical applications of AI agents in commerce challenges. This initiative marks a significant step towards AI-driven financial infrastructure in India.
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