India CBSE Payment Gateway Overhaul

Union Education Minister Dharmendra Pradhan>>> held detailed discussions with senior officials from four major public sector banks: State Bank of India>>>, Bank of Baroda>>>, Canara Bank>>>, and Indian Bank>>>. The purpose of these meetings was to overhaul the India — Central Board of Secondary Education>>>'s (CBSE) payment gateway system, which has faced recent technical and payment-related issues during post-examination services like re-evaluation and obtaining answer sheet photocopies. Dharmendra Pradhan>>> emphasized the need for a robust, reliable, and student-friendly digital payment ecosystem, directing the banks to establish strong payment protocols, ensure timely transactions, resolve issues immediately, and provide automatic refunds for failed or excess payments. The banks committed to implementing enhanced protocols and technical upgrades. This initiative follows earlier discussions between Dharmendra Pradhan>>> and Union Finance Minister Nirmala Sitharaman>>>. Additionally, teams of technical experts from IIT Madras and IIT Kanpur have been deputed to examine and assist in resolving the technical glitches, ensuring a glitch-free process for students.