India GCCs Drive AI Adoption
Analysis based on 6 articles · First reported May 28, 2026 · Last updated May 29, 2026
The widespread adoption of AI by Global Capability Centres (GCCs) in India>>> across various industries is expected to boost efficiency and innovation for multinational firms. This trend could lead to increased investment in AI technologies and potentially enhance the competitiveness of companies like Microsoft>>>, Novo Nordisk>>>, and IBM>>> that are at the forefront of these advancements.
Global Capability Centres (GCCs) of multinational firms in India>>> are increasingly leveraging AI in diverse and innovative ways, moving beyond basic chatbots into core corporate functions. Companies like Apollo Hospitals>>> are using AI clinical assistants developed with Microsoft>>> to improve patient care and doctor efficiency. Catalyst Brands>>> is piloting computer-generated imagery for product visuals for JCPenney>>>, while Kimberly-Clark>>> is using AI to optimize marketing and influencer identification. In pharmaceuticals, Novo Nordisk>>>, Amgen>>>, and AstraZeneca>>> are deploying AI to streamline drug launches, regulatory documents, and safety data analysis, aiming for significant cost savings. IBM>>> India is implementing AI for air-quality monitoring and collaborating with the government on AI adoption and upskilling. Workday>>> India is also co-building AI tools for payroll, hiring, and finance operations with global teams, highlighting India>>>'s evolving role as a key innovation hub for AI.
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