Residences at the Stoneleigh launches hospitality program

The Residences at The Stoneleigh, a luxury residential tower in Uptown United States — Dallas, is participating in an innovative program to integrate hospitality-level service standards into luxury residential living. This initiative is a collaboration between FirstService Residential, the property management company, and Atelier 11, the consulting division of Forbes Travel Guide. The program introduces a structured framework including operational assessments, service workflow refinement, and targeted training for onsite teams to align with global hospitality benchmarks. This move reflects a broader evolution in United States — Dallas' luxury residential market, where service quality and consistency are becoming increasingly central to resident experience. Stephanie Summerall, general manager with FirstService Residential, and Chris Turner, board president of The Residences at The Stoneleigh, both highlighted the program's importance in enhancing resident experience and maintaining high service standards. Susan Ward-Freeman, president of high-rise, United States — Texas, for FirstService Residential, noted the growing focus on service in high-rise living across United States — Texas.