Dubai RTA 2025 Digital Revenue Jumps

The United Arab Emirates — Roads and Transport Authority>>> (RTA) in United Arab Emirates — Dubai>>> generated AED5.3 billion in digital revenue in 2025, marking a 20.6 percent increase from the previous year. Digital transactions exceeded 628 million, a 13 percent rise, with digital channel adoption reaching 96 percent. Mattar Al Tayer>>>, Director-General and Chairman of the Board of Executive Directors of RTA, stated that these results reflect the authority's progress towards an integrated digital ecosystem powered by data and artificial intelligence, supporting United Arab Emirates — Dubai>>>'s ambition to become a leading smart city. RTA achieved a 94 percent score on the Digital Maturity Index and a 98 percent customer happiness index. The authority expanded its digital offerings by launching 18 new services on the RTA United Arab Emirates — Dubai app, enhancing 15 services via its virtual assistant 'Mahboub', and integrating services across various government digital platforms like 'S'hail app', 'United Arab Emirates — Dubai Now', and 'Invest in United Arab Emirates — Dubai'. Smart app usage increased by over 40 percent year-on-year, with active users of the RTA United Arab Emirates — Dubai app surpassing 1.2 million. The United Arab Emirates — Roads and Transport Authority>>> also expanded its smart kiosk services and WhatsApp channel offerings, contributing to overall digital growth and efficiency.