Pegasystems eliminates AI token tax

Pegasystems>>> announced its Pega Predictable AI architecture for Pega Infinity 26, which allows clients to design, build, and run AI agent workflows without per-token charges. This new approach shifts heavy AI reasoning to design time, making runtime agents faster, more reliable, and significantly cheaper to operate. The company aims to address the pressing obstacles of escalating token costs and unreliable outcomes faced by enterprises scaling AI agents. Pegasystems>>>'s pricing model will charge per completed 'case' rather than per seat or per token, aligning costs directly with business value. Alan Trefler>>>, CEO of Pegasystems>>>, highlighted that this approach delivers predictable outcomes and costs, crucial for regulated industries. Liz Miller>>> of Constellation Research>>> also commented on the industry's shift towards valuing accountability and efficiency in AI investments.