Laserfiche Named Champion by Info-Tech
Analysis based on 6 articles · First reported Jun 10, 2026 · Last updated Jun 10, 2026
The recognition of Laserfiche as a Champion by Info-Tech Research Group is likely to positively impact Laserfiche's market reputation and potentially increase its customer base, leading to higher revenue. This could also signal to investors the strength of Laserfiche's product offerings and customer satisfaction in the enterprise content management sector.
Laserfiche, a leading SaaS provider of intelligent content management, has been named a Champion in the Enterprise Content Management Emotional Footprint 2026 Report by Info-Tech Research Group. This recognition is based on end-user reviews, highlighting Laserfiche's significant business value, continued product innovation, and strong customer experience. Thomas Phelps, CIO and SVP of corporate strategy at Laserfiche, emphasized the company's commitment to customer success and AI-driven information management solutions. The report noted Laserfiche's Net Emotional Footprint score of 94 and a CX score of 9.2, with 99% of surveyed customers planning to renew. Laserfiche also introduced agentic AI capabilities in April 2026 to automate multi-step tasks, further enhancing its AI feature set. Kevin Gray, CTO at Metrolink, provided a positive testimonial, underscoring Laserfiche's innovative and collaborative approach.
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