Starbucks Korea 'Tank Day' Controversy
Analysis based on 35 articles · First reported May 19, 2026 · Last updated May 27, 2026
The controversy surrounding Starbucks Korea's 'Tank Day' campaign has led to a significant drop in sales for Starbucks in South Korea and a 5.5% decline in shares for Shinsegae's subsidiary Emart. This event highlights the financial risks associated with insensitive marketing and the potential for public backlash to directly impact company valuations and market performance.
Starbucks Korea launched a 'Tank Day' marketing campaign on May 18, the anniversary of the Gwangju Uprising, promoting 'Tank tumblers' with the slogan 'Thwack it on the table!'. This campaign was widely perceived as mocking the victims of the brutal 1980 military crackdown on pro-democracy protesters and the torture death of student activist Park Jong-chul. The public outcry led to boycotts, a significant drop in Starbucks Korea's sales, and condemnation from South Korean President Lee Jae Myung and Interior and Safety Minister Yun Ho-jung. Shinsegae Group, which operates Starbucks in South Korea, fired the head of Starbucks Korea, Sohn Jeong-hyun, and its chairman Chung Yong-jin issued multiple public apologies. Starbucks Global also apologized and initiated an investigation. Shares of Shinsegae's subsidiary Emart, which owns a majority stake in Starbucks Korea, fell by 5.5%.
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